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This article is really a great commentary on whats wrong with the banking system and how frustrating it can be.
Try calling your mortgage company and ask to speak to someone who can actually answer a question for you. After you go through at least 6 different phone menus, you may finally talk to a human being. Maybe. Usually they can't help you anyway.
Multiply that by 2 or 3 and you have the situation as described in this article:
PNC Owns Empty House, Buyer Sits in Motel as Foreclosure Mess Halts Sales - Bloomberg
